Frequently asked questions

Find answers to the frequently asked questions about Archodia 🆔 registration, activation, login, and usage

Is biometric data stored on Archodia server?

No. Biometric data never leaves the user’s device. The module only stores the public credential key used for verification.

Can users still log in using a password?

Yes. Users can continue using traditional email/password login. Archodia 🆔 login just makes logging in easier, faster, and safer.

What happens if my biometric device fails or is unavailable?

You can always fall back to the standard email and password login if biometric authentication is unavailable.

What devices are supported for Archodia 🆔 login?

Passkey Login works on any device that supports the WebAuthn/Passkey standard. This includes Windows devices with Passkey Login (PIN, fingerprint, or facial recognition), Apple devices with Touch ID or Face ID, and Android devices with built-in biometrics. In short, if your device supports passkeys, it’s supported by Archodia 🆔 Login.

What browsers are supported for Archodia 🆔 login?

Archodia 🆔 Login works with all modern browsers that support the WebAuthn/Passkey standard, including Google Chrome, Microsoft Edge, Mozilla Firefox, and Safari on both desktop and mobile. Since passkey support is built into the latest versions of these browsers, your users can log in seamlessly without needing any plugins or extensions.